Enterprise-Grade Security

AxiaASC implements comprehensive security measures to protect your data and ensure the reliability of our scheduling platform. Security is built into every layer of our infrastructure.

Data Encryption

At Rest: AES-256 encryption for all stored data
In Transit: TLS 1.3 for all data transmissions
Database: Encrypted database connections and backups
File Storage: Encrypted object storage for documents

Access Control

Multi-factor authentication (MFA) available
Role-based access control (RBAC)
Strong password requirements
Session timeout and automatic logoff
IP address restrictions available for enterprise accounts

Infrastructure Security

Hosted on secure cloud infrastructure (AWS/Google Cloud)
Web Application Firewall (WAF) protection
DDoS mitigation
Regular security patches and updates
Isolated network architecture
Redundant systems and automatic failover

Monitoring and Auditing

24/7 system monitoring
Real-time threat detection
Comprehensive audit logging
Security incident tracking
Performance monitoring and alerting

Data Backup and Recovery

Automated daily backups
Geographically distributed backup storage
Point-in-time recovery capabilities
Regular disaster recovery testing
99.9% uptime SLA for enterprise accounts

Security Testing

Regular vulnerability assessments
Annual penetration testing
Code security reviews
Dependency scanning for known vulnerabilities
Security training for all developers

Compliance and Certifications

HIPAA compliant
Regular compliance audits
Industry best practices implementation
Data residency options for enterprise clients

Security Incident Response

We maintain a comprehensive incident response plan that includes:

Immediate incident containment procedures
Forensic analysis capabilities
Stakeholder notification protocols
Post-incident review and improvement

Employee Security

Background checks for all employees
Security awareness training
Signed confidentiality agreements
Principle of least privilege access
Regular security training and updates

Reporting Security Issues

We take security seriously and appreciate responsible disclosure of any vulnerabilities. If you discover a security issue, please report it to:

Email: security@axiaasc.com

We will acknowledge receipt within 24 hours and work to address verified issues promptly.