Effective Date: January 1, 2025

1. Information We Collect

AxiaASC collects information necessary to provide scheduling services to ambulatory surgery centers:

Account information (name, email, organization details)
Scheduling data (physician names, operating room configurations, schedule blocks)
Usage data (login times, features accessed, system performance metrics)
Communication records (support requests, feedback)

2. How We Use Information

We use collected information to:

Provide and maintain the scheduling platform
Process transactions and manage billing
Provide customer support
Improve our services and develop new features
Ensure platform security and prevent fraud
Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your information. We may share information only:

With your explicit consent
To comply with legal obligations
With service providers who assist in operating our platform (subject to confidentiality agreements)
To protect the rights, property, or safety of AxiaASC, our users, or the public

4. Data Security

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Employee training on data protection

5. Data Retention

We retain information for as long as necessary to provide services and comply with legal obligations. Upon account termination, we will delete or anonymize your data within 90 days, unless legally required to retain it.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Export your data in a portable format
Opt-out of marketing communications

7. HIPAA Compliance

As a business associate, we comply with HIPAA requirements for protecting health information. We sign Business Associate Agreements (BAAs) with all covered entities using our platform.

8. Changes to This Policy

We may update this policy periodically. We will notify users of material changes via email or platform notification at least 30 days before the changes take effect.

9. Contact Us

For privacy-related questions or concerns, contact us at:

Email: privacy@axiaasc.com
Or use our contact form

Privacy Policy